You Are Who Google Says You Are!
Online Reputation Management for Hospitality is no longer just nice to have, it’s a have to have.
At eReputationBUILDER, we believe the Internet is the new first impression. The Hospitality Industry embraces eReputationBUILDER as an intrinsic part of their sales, public relations, marketing and branding strategies.
eReputationBuilder will increase your peace of mind as we automate all the tedious components of what it takes to manage your reputation with focus, continuity, and commitment.
Being proactive with a partner you can count on to intercept negative complaints and enable positive feedback in an easy to monitor system is our commitment to you.
- 62% of consumers surveyed said they would change their mind after reading 1-3 negative reviews about a product or service.
- Small and mid-size U.S. businesses are expected to spend $700 million on tech tools or platforms to monitor customer opinions on the Web over the next year, more than double the spending in the past 12 months.
- YELP! About 27 million user-generated reviews were posted on the site between January and March, up 59% from the same period a year earlier.
- GOOGLE says on its official blog that businesses can reduce the visibility of negative content about them by “proactively publishing useful, positive information.”
Because you’ve invested in managing your image proactively with eReputationBUILDER, both quality assurance and brand loyalty are improved. We know how to leverage that pivotal moment following your customer’s experience so you gain positive reviews and take control of negative ones.
Control your company’s privacy and image online with the nations most effective inbox reputation manager: eReputationBUILDER.
Listings that are potentially damaging to your online reputation will erode the credibility of your business.
If you Googled your business’ name right now, what would you see? It’s vital to take action now to repair the damage done, and manage the future of your brand’s reputation witheReputationBUILDER.
The eReputationBUILDER Difference
eReputationBUILDER is the bridge between your customer database and our email deployment system. With years of experience gleaning highly confidential data, our clients depend on us to securely leverage their internal database and deliver custom emails that enable them to post positive reviews online, and intercept any negative reviews they may receive.
- eReputation builder has delivery rates up to 99% on clean lists
- With high deliverability to the inbox, eReputationBUILDER trumps most any companies internal email deliverability results.
- Get past the spam filters
- Be proactive. Request positive feedback and manage negative opinions
Follow Up with Customers
The window of opportunity to avoid negative reviews online is very small. Immediately follow-up with your customers by providing easy access to click and write positive reviews with an eReputationBUILDER video email that properly represents your business.
- Satisfied email recipients can leave positive reviews on a review site. Unsatisfied responses are sent to you internally so you can respond quickly, avoiding the damaging feedback that would otherwise live online forever.
The digital age makes it easy for customers to seek out online ratings, peer reviews, videos, and in-depth product details as they move down the path to a purchase. Your business NEEDS to have strategies in place to ensure your reputation is secure. With 80% of prospects checking your reviews before making a purchasing decision, eReputationBUILDER is a top reputation management priority.
Examples of Hospitality Industry businesses include:
- Car Rental
- Bed & Breakfast
- Event planning
- Theme parks
- Cruise line
- Bed & Breakfast