Today, more patients than ever use online physician reviews to search for a doctor—and that…
Dr. Goldenberg Case Study
At the beginning of the pilot, we ran a baseline diagnostic to assess the Dr. Internet presence on many on-line rating sites. The baseline diagnostic revealed several problems across the universe of on-line rating sites; such as broken links, inaccurate listing information, and for some on-line rating sites, no presence at all.
The following image highlights the results of the baseline diagnostic, performed on March 6, 2015:
As a result, we instituted a program that successfully corrected all of the issues that were identified by the baseline diagnostic. The following image highlights the results of the same diagnostic, performed on June 2, 2015: